Food & Beverage
One of the areas of opportunity we see in venues is the necessity to have detailed expectations for your team and ensuring they have the knowledge, skills and confidence to thrive in the service environment. If customer service is not consistent across all of your team, it’s not customer service. Stehr Hospitality & Gaming work with your Management to develop and implement expectations and procedures across your Front of House teams.
We collaborate with your bar and kitchen leaders to ensure product knowledge is improved across your team and instil key disciplines which improve your staff training and on-boarding moving forward.